FAQ

Payments are securely processed through PayPal for your safety. You may pay using your PayPal balance or you can checkout using a credit/debit card through PayPals payment system.

Shipping that will usually take anywhere from 3-7 business days to arrive right at your door if your in the USA and around 30 business days for international purchases, if we can get them quicker we will do our best. Unfortunately we can't always provide such quick shipping, but we do our best to get it to you as quickly as possible and will always provide FREE SHIPPING FOREVER!

Yes we do ship internationally. In order to see updated prices which include customs fees and taxes for your country you will need to sign-up and login to the Trash N Treasures website.

You may register and log in here: Login & Registration

We provide a 30 day return policy so if there are any issues with your purchase please contact us at gramps@trashntreasures.com we will provide further instructions that will need to take place. If an item is dead on arrival and or has a manufacturing defect in most cases we will require a picture and or video of the defect and may ask that the item be returned in order to recieve a replacement and or refund. If an item is not wanted the item will be asked to be returned and the refund will be determined based on the condition of the item upon arrival. Please allow up to 30 business days for us to process a return/refund, in most cases we are able to process a return/refund in only about a week and we do our best to keep these times to a minimum. In rare cases or large items/refunds these times may take longer than 30 business days to process.

Yes, we require an account in order to place an order here at Trash N Treasures to ensure that prices for your country are correct as well as shipping information to ensure that packages will arrive at the correct location. By creating an account we will also have a way to contact you if any sort of issue were to occure with shipping, payment, availability of items, etc.

You are welcome to request any type of item. No matter how silly, crazy, or weird they may be.

Every single request is reviewed and processed as quickly as possible and may take some time to get to. If a request is processed and there is already a category, specialty shop, or item that is similar then the request may not be added and you will be notified of the location/item that was appropriate for the given request.

Taxes are included in our prices. We take on the responsibility of paying the taxes so there is no worry while doing your taxes. Here at Trash N Treasures we don't want you to have to pay more if we can help you avoid it.